Last Updated: September 26, 2026
These Terms of Service ("Terms") govern your access to and use of AlterAI's conversational AI services, websites, and related applications (collectively, the "Service"), provided by AlterAI LLC ("AlterAI", "we", "us"). To use the interactive Service, you must expressly agree to these Terms and acknowledge our Privacy Policy through the acceptance control we provide. If you do not agree, do not use the interactive Service. If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.
The Service is intended for individuals 18 years or older. By using the Service, you represent and warrant that you are at least 18 and legally capable of entering into a binding agreement. We do not knowingly collect information from anyone under 18.
You may need an account to use parts of the Service. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You agree to provide accurate information and promptly update it as needed. Notify us immediately of any unauthorized use.
"User Content" means data, text, files, or materials you submit to or through the Service. "AI Output" means content generated by the Service in response to your prompts or inputs.
You agree you will not, and will not permit others to:
We may investigate violations and suspend or terminate access at our sole discretion.
You are responsible for the content you submit and for your decisions to use, edit, publish, distribute, or otherwise act on AI Output, including through public links, social media, advertisements, and advice or materials you give others. Before doing so, exercise due diligence appropriate to the context: independently verify factual claims, quotations, citations, and sources; assess foreseeable risks; obtain necessary permissions; and protect privacy and other people's rights. Use qualified professional review where the subject or potential consequences require it. Do not publish unverified consequential claims as established facts or imply verification, professional approval, or AlterAI endorsement that has not occurred.
Comply with applicable disclosure, labeling, advertising, and other laws when sharing or publishing AI Output, including AI-origin disclosures where required. Do not mislead others about the origin, reliability, or authority of content. You are responsible for harm caused by your unlawful, deceptive, negligent, or otherwise wrongful use or distribution, to the extent provided by applicable law. Generating content or providing a sharing feature does not mean we have verified, approved, or endorsed that content or your intended use. We may remove or disable public links and shared content at any time, including in response to complaints or legal requests.
If you promote, recommend, or endorse the Service, these requirements apply whether or not you have an affiliate agreement, receive commissions, or use a referral link. They also apply to promotions involving free or discounted access and to unpaid promotions by users who have accepted these Terms.
You are responsible for your promotional statements, required disclosures, and resulting violations.
Service IP. We and our licensors own all rights in the Service, including software, prompts, and visual design elements. Except for rights expressly granted, no licenses are given.
Your Content. You retain any ownership in your User Content. You grant us a worldwide, non‑exclusive, royalty‑free license to host, use, copy, store, transmit, display, and create derivative works of your User Content as needed to provide, maintain, secure, and improve the Service, including to share your User Content with the AI model providers and other service providers we use to operate the Service, as described in Section 7 below.
AI Output. Subject to these Terms, applicable law, and any provider terms or policies regarding AI outputs, permitted use, safety, disclosure, intellectual property, or third‑party rights described in Section 7 below, we assign to you any rights we may have in the AI Output, to the extent permitted. AI Output may be subject to provider‑specific rights, restrictions, or obligations depending on the model or feature used. You are responsible for your use of AI Output, including obtaining any required third‑party permissions and complying with applicable law and the provider terms or policies described in Section 7 below.
Feedback. If you provide feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, worldwide, royalty‑free license to use them without restriction.
We use third‑party providers—including AI model providers, payment processors such as Stripe, and other vendors—to operate the Service. For AI features, we use OpenRouter, a model‑routing service that passes requests to the companies that develop or host the underlying AI models. The models and providers we use may change from time to time.
You must use AI features and AI Output in accordance with OpenRouter's Terms of Service and the applicable model and provider terms listed in OpenRouter's provider terms reference, including their rules on permitted use, safety, disclosure, intellectual property, and third‑party rights. We may restrict content, features, or access where needed to comply with those terms.
We are not responsible for third‑party services or for changes made by third parties to their terms, policies, or privacy practices.
If you purchase a paid plan, you authorize us (and our payment processor) to charge you the applicable fees, including taxes. Plans may auto‑renew until canceled. You can cancel at any time to stop future charges; we may specify refund or credit terms on the pricing or checkout pages. We may change pricing upon notice; continued use after changes take effect constitutes acceptance.
These Terms remain in effect until terminated. We may suspend or terminate your access immediately for any violation of these Terms, suspected fraud or abuse, legal compliance, or to protect the Service or others. You may stop using the Service at any time. Upon termination, your license to use the Service ends.
We may modify the Service and these Terms. If we make material changes, we will update the "Last Updated" date and may provide additional notice. You must expressly accept the revised Terms before continuing to use the interactive Service. Declining or stopping use does not itself cancel an automatically renewing subscription; cancel it through your billing settings or contact support. If you have a paid subscription and do not wish to continue using the Service under the revised Terms, email us at support@alterai.email for a refund.
THE SERVICE AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON‑INFRINGEMENT. AI OUTPUT MAY BE INACCURATE, INCOMPLETE, OFFENSIVE, OR OTHERWISE HARMFUL. YOU ALONE ARE RESPONSIBLE FOR EVALUATING AND VERIFYING AI OUTPUT BEFORE RELYING ON IT.
The Service is an experimental, automated AI system. Confident wording, citations, and safety measures do not guarantee that an answer is accurate, appropriate, or safe.
User Content, including prompts, and AI Output, including publicly shared conversations, do not represent AlterAI's views, professional advice, or endorsement of any claim, person, source, product, or course of action. AI Output is generated in response to inputs and is not an official company statement. Hosting, generating, or enabling the sharing of content does not establish that we reviewed or approved it.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ALTERAI OR ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ALTERAI FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) $100.
Some jurisdictions do not allow the exclusion or limitation of certain liability, such as liability for fraud or for death or personal injury caused by negligence. Where that is the case, the exclusions and limitations in these Terms apply only to the extent that applicable law permits. Your consumer rights that cannot legally be waived remain unaffected.
You will defend, indemnify, and hold harmless AlterAI and its affiliates from any claims, losses, and expenses (including reasonable attorneys' fees) arising from or relating to your User Content, your use, publication, or distribution of AI Output, your unlawful, deceptive, negligent, or otherwise wrongful promotion of the Service (including required disclosure failures), or your violation of these Terms or applicable law. You may not settle a claim in a way that imposes obligations on us without our written consent.
We implement commercially reasonable safeguards to protect the Service and your data, but no system is perfectly secure. You acknowledge that unauthorized access or incidents may occur despite our efforts.
You may not use the Service in or for the benefit of any country, organization, or person embargoed or sanctioned by applicable laws, or otherwise in violation of export control or sanctions regulations.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to conflict of laws rules. You consent to the exclusive jurisdiction and venue of the state and federal courts located in Pennsylvania, except where applicable law gives you a right to bring a claim elsewhere that cannot be waived. If you are a consumer, this choice of law does not take away mandatory protections under the laws of your place of residence that would otherwise apply. Some jurisdictions do not allow certain disclaimers or limitations; in such cases, the foregoing applies to the fullest extent permitted by law. You must comply with laws applicable to your use wherever you are located.
If any provision is unenforceable, it will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. You may not assign these Terms without our consent; we may assign them without restriction. These Terms constitute the entire agreement between you and AlterAI regarding the Service and supersede prior agreements on the same subject.
Questions about these Terms? Contact us at legal@alterai.email.